Built for Teams That Care About Scale and Security
Luran is designed for:
Startups and SMEs handling growing customer support
SaaS products with limited support teams
Businesses that want AI support without building infrastructure
Companies that care deeply about data privacy and isolation
Whether you serve 50 customers or 50,000, Luran grows with you.
One Platform. Many Businesses. Fully Isolated Data.
Most AI support tools either:
Mix customer data together
Creating security and privacy risks
Require separate deployments per company
Expensive and complex to maintain
A single, powerful AI platform
Each business gets its own isolated tenant
No data leakage, no cross-training, no shared context
Your data stays yours. Always.
How Luran's Multi-Tenant Model Works
Each company that uses Luran is assigned a dedicated tenant environment within the platform.
Data flows only between the core and individual tenants — never between tenants
Knowledge bases are isolated
Your documentation and data never mix with other companies
Conversations are isolated
Customer chats and history are completely separate
Configurations are isolated
Your settings and customizations remain private
AI context is isolated
Training and responses are tenant-specific
Even though multiple businesses use Luran, their data never overlaps.
Why This Matters
Strong security and privacy
Lower costs compared to single-tenant deployments
Faster updates and improvements
Enterprise-grade scalability for small teams
You get the benefits of shared infrastructure without the risks of shared data.
AI-Powered Customer Support, Grounded in Your Data
Luran connects directly to your:
How It Works
Using a grounded RAG (Retrieval-Augmented Generation) pipeline, Luran ensures that:
Responses come only from your approved sources
AI doesn't hallucinate answers
Confidence scoring determines when to escalate
Your customers get accurate help — fast
Accuracy Rate
Powerful Features for Modern Support
Everything you need to deliver exceptional customer support with AI
Tenant-Level Data Isolation
Every business operates in its own secure tenant. No shared vectors. No shared memory. No shared conversations.
Grounded AI Responses
Luran answers only from your uploaded or connected knowledge. No guessing. No fabricated responses.
See Luran in Action
Monitor live conversations, track performance, and manage your AI support from one powerful dashboard
Intelligent Escalation
When AI confidence drops, the conversation is escalated. Full context is preserved. Human agents step in seamlessly.
Fast Setup
Upload your knowledge base. Configure basic rules. Deploy in minutes. No ML expertise required.
Multi-Channel Support
Embed on websites, integrate with Slack, Discord, or custom platforms. One AI, everywhere your customers are.
API & Integration Ready
Full REST API access. Connect your existing tools. Build custom workflows. Complete developer documentation included.
Get Started in 4 Simple Steps
From signup to AI-powered support in minutes, not weeks
Create Your Tenant
Sign up and get your dedicated environment with isolated storage. No configuration needed — your secure space is ready in seconds.
Add Your Knowledge
Upload documents, connect your help center, or link external data sources. Luran indexes everything and makes it searchable for your AI.
Deploy AI Support
Embed our chat widget on your website, integrate with Slack or Discord, or connect via API. One AI assistant, available everywhere your customers are.
Monitor & Improve
Track performance metrics, review conversations, and refine responses from your dashboard. Watch your support quality improve over time.
Ready to transform your customer support?
Start Your Free TierReal Results, Not Promises
Join companies achieving exceptional support metrics with Luran AI
Luran vs Industry Average
Query Deflection
Accuracy
Response Time
Loved by Teams Around the World
See how businesses are transforming their customer support with Luran
"Luran helped us reduce support tickets by 65% in the first month. The AI is incredibly accurate and our customers love the instant responses."
Sarah Chen
Head of Customer Success
TechFlow SaaS
"The multi-tenant architecture gave us confidence that our data is truly isolated. Setting up was effortless, and the ROI was immediate."
Michael Rodriguez
CTO
DataVault Inc.
"We went from 3-hour response times to under 30 seconds. Our CSAT score jumped 40 points. Luran transformed our support operations."
Emily Watson
Operations Director
CloudScale Systems
Join 500+ businesses already using Luran to power their customer support
Security Is Not Optional
Luran is built with security at its core
500+
Trusted Businesses
0
Data Breaches
99.99%
Uptime SLA
Tenant-level isolation
Complete separation between customer data
Controlled data ingestion
You decide what data the AI can access
No cross-tenant AI training
Your data never trains other tenants' AI
Secure infrastructure practices
Built with enterprise security standards
SOC 2
Type II Certified
GDPR Ready
EU Compliant
ISO 27001
Security Standard
Your customer data remains private and protected.
Common Ways Businesses Use Luran
Real teams, real results across different support scenarios
Automating customer support chats
Handle common queries instantly with AI
Handling repetitive product questions
Free up your team from answering the same questions
Supporting onboarding and FAQs
Help new customers get started faster
Reducing support agent burnout
Let AI handle routine tasks while agents focus on complex issues
Scaling support without scaling headcount
Grow your customer base without growing your support team
Ready to Upgrade Your Customer Support?
Luran helps you:
Respond faster
Support more customers
Protect your data
Scale without friction
Email us at
hello@luranai.comLive support
Available 24/7